Sone770 Privacy Policy

1. Introduction

Sone770 ("sone770," "we," "us," or "our") operates the online gaming platform accessible at sone770.com and through associated mobile applications (collectively, the "Platform"). We are committed to protecting the privacy and personal data of all individuals who interact with the Platform, including registered players, visitors, and prospective users.

This Privacy Policy ("Policy") describes how sone770 collects, uses, stores, shares, and protects personal information in connection with your use of the Platform. It also describes the rights you have in relation to your personal data and how you can exercise those rights.

This Policy is issued in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC). By registering on or using the sone770 Platform, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein.

This Policy should be read together with the sone770 Terms & Conditions, which govern your use of the Platform generally.

2. Data Controller

For the purposes of the Philippine Data Privacy Act of 2012 and applicable data protection legislation, sone770 is the personal information controller in respect of the personal data collected through the Platform. This means sone770 determines the purposes and means of processing your personal data.

Sone770 has designated a Data Protection Officer (DPO) responsible for overseeing compliance with this Policy and applicable data protection laws. Contact details for the DPO are provided in Section 14 of this Policy.

3. Personal Data We Collect

Sone770 collects the following categories of personal data in connection with your use of the Platform:

Sone770 does not intentionally collect sensitive personal information (as defined under the Data Privacy Act) unless strictly required for identity verification or regulatory compliance purposes, in which case such collection will be clearly disclosed and your explicit consent obtained.

4. How We Collect Your Data

Sone770 collects personal data through the following means:

• Direct collection: Information you provide when registering an account, completing identity verification, making a deposit or withdrawal, contacting customer support, or submitting feedback.
• Automated collection: Technical and usage data collected automatically when you access the Platform, including through cookies, web beacons, log files, and similar tracking technologies. See Section 8 for more detail on cookies.
• Third-party sources: Information received from payment processors (such as GCash, PayMaya, BPI, BDO, and Metrobank) in connection with financial transactions, and from identity verification service providers used to fulfill KYC obligations.
• Publicly available sources: In limited circumstances, sone770 may verify information against publicly available records for fraud prevention or compliance purposes.

5. Legal Basis for Processing

Sone770 processes your personal data only where a lawful basis exists under the Philippine Data Privacy Act of 2012. The applicable legal bases are:

• Contractual necessity: Processing required to perform the contract between you and sone770 — including operating your account, processing deposits and withdrawals, and providing access to games.
• Legal obligation: Processing required to comply with applicable Philippine laws and regulations, including anti-money laundering obligations, age verification requirements, and regulatory reporting.
• Legitimate interests: Processing necessary for sone770's legitimate business interests, including fraud prevention, platform security, and improving the player experience — provided such interests are not overridden by your rights and interests.
• Consent: Where sone770 relies on your consent as the legal basis for processing (for example, for marketing communications), you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

6. How We Use Your Personal Data

Sone770 uses the personal data we collect for the following purposes:

• To create, verify, and manage your sone770 player account.
• To process deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, and other supported payment methods.
• To verify your identity and age in compliance with Philippine gaming regulations (21+ requirement) and anti-money laundering obligations.
• To provide customer support and respond to your inquiries, complaints, and feedback.
• To detect, investigate, and prevent fraudulent activity, cheating, money laundering, and other prohibited conduct on the Platform.
• To send you transactional communications, including account confirmations, deposit receipts, withdrawal notifications, and security alerts.
• To send you promotional communications about sone770 offers and new games, where you have consented to receive such communications.
• To personalize your experience on the Platform based on your gameplay preferences and usage patterns.
• To analyze Platform usage and performance in order to improve our games, features, and services.
• To comply with applicable Philippine laws, regulations, and lawful requests from government authorities.
• To enforce the sone770 Terms & Conditions and protect the rights, property, and safety of sone770, its players, and the public.

7. Data Sharing & Disclosure

Sone770 does not sell, rent, or trade your personal data to third parties. We may share your personal data only in the following limited circumstances:

• Payment processors: We share financial data with payment service providers such as GCash, PayMaya, BPI, BDO, and Metrobank solely to process your deposits and withdrawals. These providers are bound by their own privacy policies and applicable data protection obligations.
• Identity verification providers: We may share identity documents and related data with third-party KYC service providers to fulfill our age verification and anti-money laundering obligations.
• Technology and infrastructure providers: We engage third-party service providers to host, maintain, and support the Platform. These providers process personal data only on our instructions and are contractually bound to maintain appropriate security standards.
• Regulatory and law enforcement authorities: We may disclose personal data to the National Privacy Commission, Philippine law enforcement agencies, the Anti-Money Laundering Council (AMLC), or other competent authorities where required by law or in response to a lawful request.
• Business transfers: In the event of a merger, acquisition, or sale of all or part of sone770's business, personal data may be transferred to the acquiring entity, subject to equivalent privacy protections.

8. Cookies & Tracking Technologies

Sone770 uses cookies and similar tracking technologies to operate and improve the Platform. A cookie is a small text file placed on your device when you visit the Platform. We use the following types of cookies:

• Strictly necessary cookies: Essential for the Platform to function. These include session cookies that keep you logged in and security cookies that protect against fraudulent activity. These cannot be disabled.
• Functional cookies: Remember your preferences and settings, such as your preferred language and display options, to provide a more personalized experience.
• Analytics cookies: Collect anonymized information about how players use the Platform — such as which pages are visited most frequently and where errors occur — to help us improve performance and usability.
• Security cookies: Used to detect and prevent fraudulent logins, bot activity, and other security threats.

You can control non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the Platform. Strictly necessary cookies cannot be disabled as they are required for the Platform to operate.

Sone770 does not use cookies to serve third-party advertising or to track your activity across unrelated websites.

9. Data Retention

Sone770 retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law. The following general retention periods apply:

• Account data: Retained for the duration of your active account and for a minimum of five (5) years following account closure, in accordance with anti-money laundering record-keeping requirements.
• Transaction and financial records: Retained for a minimum of five (5) years from the date of the transaction, as required by the Anti-Money Laundering Act and related regulations.
• Identity verification documents: Retained for the duration of your account and for five (5) years following account closure.
• Customer support communications: Retained for three (3) years from the date of the communication, or longer if related to an ongoing dispute or investigation.
• Technical and usage data: Retained for up to twelve (12) months, after which it is anonymized or deleted.

When personal data is no longer required, sone770 will securely delete or anonymize it in accordance with our data disposal procedures.

10. Data Security

Sone770 implements appropriate technical and organizational measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. Our security measures include:

• Encryption of personal data in transit using TLS (Transport Layer Security) protocols.
• Encryption of sensitive data at rest, including passwords and payment information.
• Access controls ensuring that personal data is accessible only to authorized sone770 personnel who require it to perform their duties.
• Regular security assessments and vulnerability testing of the Platform and its underlying infrastructure.
• Staff training on data protection obligations and secure data handling practices.
• Incident response procedures to detect, contain, and respond to data security incidents promptly.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, sone770 will notify the National Privacy Commission and affected players within the timeframes prescribed by the Data Privacy Act of 2012 and NPC Circular No. 16-03.

11. Your Data Privacy Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by sone770:

• Right to be informed: You have the right to be informed about how your personal data is collected, used, and processed. This Privacy Policy fulfills that obligation.
• Right of access: You have the right to request a copy of the personal data sone770 holds about you, along with information about how it is being processed.
• Right to rectification: You have the right to request correction of any inaccurate or incomplete personal data we hold about you.
• Right to erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to sone770's legal retention obligations.
• Right to object: You have the right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to data portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller where technically feasible.
• Right to lodge a complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) if you believe that sone770 has processed your personal data in violation of the Data Privacy Act of 2012.

To exercise any of these rights, please contact sone770's Data Protection Officer using the contact details provided in Section 14. We will respond to all verified requests within thirty (30) days. In complex cases, this period may be extended by a further thirty (30) days, and we will notify you accordingly.

12. Children's Privacy

The sone770 Platform is strictly intended for individuals who are at least 21 years of age. Sone770 does not knowingly collect personal data from persons under the age of 21. The 21+ age requirement is enforced at account registration through our identity verification process.

If sone770 becomes aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on the Platform or that we have inadvertently collected data from a minor, please contact us immediately using the details in Section 14.

Parents and guardians are encouraged to monitor the online activities of minors in their care and to make use of available parental control tools to prevent access to online gaming platforms.

13. Updates to This Privacy Policy

Sone770 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or the features and services offered on the Platform. When we make material changes to this Policy, we will:

• Post the updated Policy on this page with a revised effective date.
• Notify registered players via email or in-platform notification where the changes are significant.

Your continued use of the sone770 Platform after the posting of an updated Privacy Policy constitutes your acceptance of the revised Policy. We encourage you to review this page periodically to stay informed about how sone770 protects your personal data.

If you do not agree with any changes to this Policy, you should discontinue use of the Platform and may request account closure by contacting our support team.

14. Contact Us & Data Protection Officer

If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by sone770, please contact our Data Protection Officer:

Data Protection Officer, sone770

Email: [email protected]

General Support: [email protected]

Support Hours: 24 hours a day, 7 days a week

Platform: sone770.com

You also have the right to lodge a complaint with the National Privacy Commission of the Philippines if you believe your data privacy rights have been violated. The NPC can be reached through their official government channels.